Most of our Collections are made-to-order and/or personalised (excluding some items such as bug hotels, panels and planters which may be held in stock)

If we hold such items in stock we aim to turnaround these orders within around 4-5 days.

For any made-to-order and personalised items, we look to design, manufacture and despatch within around 2-3 weeks. Please note - we do not send items to be lasered until we have approval of the design by you - so any delay in approval will directly affect the lead time in which you receive your item. So please keep an eye on your emails!